Effective Date: [01-11-2025]
CometStar Technologies Limited (“we”, “us”, or “our”) is committed to protecting your personal information and maintaining your trust. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application, ComePay, and our services.
1. Information We Collect
– Personal Information: Name, email address, phone number, date of birth, address, and other identifying information
– Financial Information: Bank account details, ATM card information, and transaction history
– KYC Information: Identity verification documents, biometric data, and other Know Your Customer (KYC) information
– Usage Data: Device information, IP address, usage patterns, and other analytics data
– Transaction Data: Details of transactions, including amount, date, and recipient information
2. How We Use Your Information
– Service Provision: Provide and improve our services, including:
– Virtual card services
– ATM services (coming soon)
– POs services (coming soon)
– Bank transfer services offered by licensed banks (Fidelity Bank)
– Airtime, Data, Cable TV, and Utility bill payments
– KYC and Compliance: Verify your identity, prevent fraud, and comply with regulatory requirements
– Communication: Send you updates, notifications, and promotional messages
– Analytics: Analyze usage patterns to improve our services and user experience
3. Disclosure of Information
– Third-Party Service Providers: Share information with:
– Licensed banks and financial institutions
– Payment processors and gateways
– Telecommunication companies
– Utility providers
– Other service providers as necessary
– Regulatory Authorities: Disclose information to comply with laws, regulations, or court orders
– Affiliates: Share information with our affiliates for marketing and operational purposes
4. Data Security
– Encryption: Use industry-standard encryption to protect your data
– Access Control: Restrict access to authorized personnel and service providers
– Data Storage: Store data securely on servers located in Nigeria
5. Your Rights
– Access: Request access to your personal information
– Correction: Request correction of inaccurate information
– Deletion: Request deletion of your personal information (subject to applicable laws)
6. Changes to This Policy
We may update this policy from time to time. We’ll notify you of significant changes.
7. Contact Us
If you have questions or concerns, please contact us at mailto:support@comepay.ng
8. Consent
By using our services, you consent to the collection, use, and disclosure of your information as described in this policy.